Terms of service

Welcome to Hydroniq ("we," "us," "our"). We operate this website and online store (the "Site") and provide related information, content, features, tools, products, and services (collectively, the "Services") to offer you a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with any policies referenced herein (including our Privacy Policy and Refund Policy), govern your access to and use of the Services and describe your rights and responsibilities.

Please read these Terms carefully. They include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use the Services.


Section 1 — Access and Account

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence. If you allow minor dependents to use the Services on devices you own or manage, you do so with full responsibility.

To access certain Services or make a purchase, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not sell, assign, or transfer your account to another person.


Section 2 — Our Products

We strive to display product information as accurately as possible. However, colors and appearance may vary depending on your device, screen settings, or configuration.

We do not warrant that product appearance or quality will meet your expectations or exactly match images shown on the Site.

All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person, region, or jurisdiction at our discretion.


Section 3 — Orders

By placing an order, you are making an offer to purchase products from Hydroniq. We reserve the right to accept or decline any order at our discretion.

An order is not accepted until payment is received and we confirm acceptance. Please review your order carefully before submitting, as we may be unable to cancel orders once accepted.

If we cancel, modify, or cannot accept your order, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy. You represent that all purchases are for personal or household use only and not for resale or export.


Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and confirmed.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

You agree to provide accurate and current payment information and authorize us to charge your selected payment method for all charges incurred, including applicable taxes and shipping fees.

You represent that you are authorized to use the payment method provided and that your payment provider will honor all charges.


Section 5 — Shipping and Delivery

All delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, or events beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you.


Section 6 — Intellectual Property

All content included in the Services — including text, graphics, logos, images, product descriptions, reviews, audio, video, and software — is owned by Hydroniq or its licensors and protected by U.S. and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, or exploit any content without our prior written consent.

All rights not expressly granted are reserved by Hydroniq.


Section 7 — Optional Tools

We may provide access to third-party tools that we do not control or monitor. These tools are provided "as is" and "as available," without warranties or endorsements.

Your use of optional third-party tools is entirely at your own risk and subject to the third party's terms.


Section 8 — Third-Party Links

The Services may contain links to third-party websites or content. We are not responsible for the content, accuracy, policies, or practices of any third-party sites.

Accessing third-party websites is at your own risk. Any complaints or issues regarding third-party products or services should be directed to the third party.


Section 9 — Relationship with Shopify

The Services are powered by Shopify. However, all sales are made directly between you and Hydroniq.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Hydroniq, and you release Shopify and its affiliates from all claims arising from such transactions.


Section 10 — Privacy Policy

Your submission of personal information through the Services is governed by our Privacy Policy.

Because our store is hosted on Shopify, certain information is processed by Shopify and its partners, which may be located in other countries. Please review our Privacy Policy for details.


Section 11 — Feedback

If you submit reviews, suggestions, or other content ("Feedback"), you grant Hydroniq a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such Feedback for any purpose.

You represent that you own or have the necessary rights to submit Feedback and that it does not violate any laws or third-party rights.


Section 12 — Errors and Inaccuracies

Occasionally, information on the Site may contain typographical errors or inaccuracies. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.


Section 13 — Prohibited Uses

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, transmit malware, send spam, impersonate others, or interfere with the operation or security of the Services.

We reserve the right to terminate access for violations of these Terms.


Section 14 — Termination

We may suspend or terminate your access to the Services at any time without notice. You remain liable for all amounts due up to the termination date.

Provisions that by their nature should survive termination will remain in effect.


Section 15 — Disclaimer of Warranties

The Services and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

Hydroniq's molecular hydrogen tablets are dietary supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.


Section 16 — Limitation of Liability

To the fullest extent permitted by law, Hydroniq and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.


Section 17 — Indemnification

You agree to indemnify and hold harmless Hydroniq, Shopify, and their affiliates from any claims arising out of your breach of these Terms, violation of law, or misuse of the Services.


Section 18 — Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.


Section 19 — Entire Agreement

These Terms and all referenced policies constitute the entire agreement between you and Hydroniq and supersede any prior agreements.


Section 20 — Assignment

You may not assign these Terms without our written consent. We may assign these Terms without notice.


Section 21 — Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Hydroniq operates, without regard to conflict-of-law principles.


Section 22 — Changes to Terms

We may update these Terms from time to time by posting changes on the Site. Continued use of the Services constitutes acceptance of the updated Terms.


Section 23 — Contact Information

For questions about these Terms, contact us at:

Hydroniq 📧 support@tryhydroniq.com 🌐 tryhydroniq.com